By closely working with our re-sellers and channel partners, LoongStore offers a wide range of services to ensure that customers can successfully implement and maximize their investments in LoongStore Fusion. Our continued success depends upon ensuring our software solutions work seamlessly within each and every customer environment. Key support features include:

 

LoongStore’s technical specialists and certified service staff have the expertise and hands-on best practices knowledge to assist customers with a customized file system solution, from design to implementation.

 

We provide training programs to re-sellers and channel partners instilling their knowledge and confidence in the planning, installation, operations, and maintenance Fusion.

Courses involve every aspect of our product offering, from installation and configuration to operations, management, and troubleshooting. Taught by our technical experts, all classes blend presentation, discussion, and hands-on laboratory exercises to reinforce new skills in a controlled, instructor-facilitated setting.

You may also elect to have LoongStore technical staff work directly with your operations teams and support personnel to assess the changes in skill sets, processes, and systems required to fully exploit the potential of scalable file serving solutions. Whatever level of training you choose, our commitment to knowledge transfer ensures that your operations group develops a solid technical foundation to facilitate ongoing customer maintenance and planning.